Updated April 2018
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed and/ or stored by us. Please read the following carefully to understand our stance regarding your personal data and how we will treat it. This policy is intended to make sure that we, Three Hundred & Sixty Degrees do all that we can to ensure that information and communication with you is kept private and safe.
Information we may collect from you
We will collect information that you provide by filling in forms on our website https://www.360degrees.uk.com.This includes information provided at the time of registering to use our site, subscribing to our service, or requesting further services.
We will only collect the information you choose to give us, or that is available in the public domain via digital or social media platforms. We will only collect sufficient information to be able to deal with your enquiry. We don’t ask any unnecessary or unreasonable questions.
If you contact us, or visit our website, we may record a record of that correspondence via our third-party processors systems as outlined below.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Our website uses Lead Forensics (LF) to identify business IP addresses that have visited our site. Sometimes names, job roles and email addresses of persons within those organisations may also be available via LF and we may store this information on the basis of Legitimate Interest, in the third-party platforms described below.
How we store that information
If you choose to join our email newsletter via one of the newsletter register forms on our website, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third-party data processor as outlined below.
The email address that you submit will not be stored within our website’s own database.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting to be removed by email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list and addressed to [email protected]
While your email address remains within the MailChimp database, you will receive periodic (up to twice per month) newsletter-style emails from us.
When you express interest in our website or services, we may also keep your details on our third-party CRM database system, Pipedrive. We consider Pipedrive to be a third-party data processor as outlined below.
Your personal data will remain, on the basis of Legitimate Interest, within Pipedrive’s database for as long as we continue to use Pipedrive’s CRM services, or until you specifically request removal from our database. You can do this by requesting to be removed via email to [email protected]
How we use that information
We will only use information you supply or that is available in the public domain via digital or social media platforms and respond to any request you have made. If you sign up to our newsletter we may also provide you with information about other services or news items but we will never share your information with anyone outside Three Hundred & Sixty Degrees.
If you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous interest to you.
We use information held about you in the following ways:
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To allow you to participate in interactive features of our service when you choose to do so.
- To notify you about changes to our service.
Third-party data providers
We use a number of third parties to process personal data on our behalf:
These third parties have access to your Personal Information only to perform these tasks on our behalf outlined above and are obligated not to disclose or use it for any other purpose
Website security and security of transmitting information
The website is hosted on a cloud infrastructure and maybe served from multiple locations around the world
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
We have security procedures in place for the administration of the website which prevent unauthorised access to the website processes and records. However, communications over ordinary email between us are not secure.
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation as outlined in below
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Disclosure of your personal information to third parties
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect the rights, property, or safety of Three Hundred & Sixty Degrees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
Our website does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we take steps to remove that information from our databases.
Jurisdiction and Relevant legislation
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
Our website’s compliance with the above legislation, all of which are stringent in nature, means that the site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact us here.
We retain records in electronic form and maintain adequate backup procedures in the event of data corruption or destruction. After records are no longer required to be kept they are deleted.
Breach of security
If you suspect that we have allowed your data to reach an unauthorised person we ask that you provide us with a statement of how believe this happened and any evidence you have to help us establish any issues. We will investigate and take action as necessary to remedy any breach of security.
Questions, comments and requests regarding this policy are welcome and can be addressed by contacting us at [email protected]